Privacy Policy

1. Introduction

Ynbalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

2.1 Information You Provide

When you contact us or request a consultation, we may collect:

• Name
• Email address
• Phone number
• Any information you choose to include in your messages

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use your information to:

• Respond to your consultation requests and inquiries
• Provide educational content and guidance
• Improve our website and services
• Send you information you have requested
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser. For more details, see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website
• Legal authorities when required by law
• Professional advisors under confidentiality obligations

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Ynbalance
Jl. Ahmad Yani No. 34
Bekasi 17141, Indonesia
Email: [email protected]
Phone: +62 21 8897 5421